Shipping policy
Shipping Policy
Welcome to Lovely's Crafting Lodge! We're delighted to have you aboard. Below, you'll find all the information you need regarding our shipping policies:
Processing Time:
Orders are typically processed and shipped within 1-3 business days from the date of purchase, excluding Custom Orders. During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to get your order out to you as quickly as possible.
Shipping Methods:
We utilize a variety of trusted shipping carriers to ensure your orders are delivered safely and efficiently. The shipping method for your order will depend on the size, weight, and destination of your package. Standard shipping options are available for domestic orders, with expedited shipping available for those in need of quicker delivery.
3. Shipping Costs:
Shipping costs are calculated based on the weight of your order and the shipping destination. You'll be able to view the shipping cost for your order during the checkout process before you finalize your purchase.
Delivery Times:
Delivery times vary depending on your location and the shipping method chosen. Once your order has been shipped, you'll receive a shipping confirmation email containing tracking information so you can monitor the progress of your package as it makes its way to you.
International Shipping:
No, we do not currently ship internationally but are looking to in the near future.
Order Tracking:
Once your order has been shipped, you'll receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package through the carrier's website and get real-time updates on its status.
Lost or Damaged Shipments:
While we take every precaution to ensure your order arrives safely and intact, occasionally packages may be lost or damaged in transit. If your package is lost or damaged, please contact us immediately so we can assist you in filing a claim with the shipping carrier and arranging for a replacement or refund.
Returns and Exchanges:
No returns or exchanges are authorized.
Contact Us:
If you have any questions or concerns about our shipping policies, please don't hesitate to contact us. Our customer service team is here to help!
Thank you for choosing Lovely's Crafting Lodge for your shopping needs. We appreciate your business!